Dont even call another company for a quote. These guys are quick, knowledgeable, and reasonable. They saved our garage door and couldn’t have been more helpful… really don’t call anyone else…
The BEST! We called on Easter weekend, and someone arrived within an hour and fixed what was needed without the usual hassle of “you need a new …$$$$”. I found them here on yelp and I’m very impressed with the service and pricing. This company does business the way it should be done. Other companies can learn much from them.
Yelp, you did it again. i found Robert’s Garage Door Pro through you.
I called, an appointment was available the next day. They can over fixed what needed to get fixed. It did take awhile since my garage is concrete block and fixed it.
Robert’s Garage Door Pros!. You have my continued business.
I came home at 5pm on a Monday night to a garage door that had broken when I tried to open it. I googled Chicago Garage Door Service and came across Robert’s Garage Door Professionals. I noticed several 5 Star reviews on Yelp and decided to give them a call. I spoke directly to Robbie who offered to come right out and fix it. Robbie came to my home within an hour and had it back up and running in 30 minutes. He was outstanding! If you need your door fixed do not hesitate to call him. I cannot say enough about Robbie. His prices are great. His service is excellent. He is the nicest guy you will meet. He is everything you want in a service professional. I agree with every great review on this site. Thanks Robbie!
Excellent service at a reasonable cost.
Robbie showed up when he said he would, and besides fixing the problem (broken springs) he performed some extra maintenance at no extra cost. He’s personable and able to discuss any aspect about servicing garage doors. Highly recommended.
We contacted Robert’s Garage Door Prof when we discovered our spring on our 2 car garage door broke. Robbie answered and arranged to meet us at our home after work to access the situation and quote us price. In the interim, I had received quotes over the phone from 2 other companies. His initial quote came in higher than the 2 others but he quickly matched the lower one plus reduced it an additional $25. I was already interested in using him due to the reviews on yelp, so we chose Robbie to do the job. It wasn’t critical to have our door fixed immediately so we arranged to have it fixed a couple days later when I was working from home. Robbie communicated very well the day of to let me know when he would be arriving. He arrived on time with his brother. They were both very respectful about not walking through my home with their shoes on and were very professional. The had the spring changed out in about 45 minutes and in addition, had tuned up & lubricated the door and tightened loose hinges. In the end, we chose to pay him the extra $25 as he was well worth it. It’s a tough economy and I would hate to see him out of business. I highly recommend him.
Couldn’t have been happier with their service. It was Sunday night at around 6 pm. I’m closing my three car garage door (three condo owners) when suddenly it makes a terrible sound and gets stuck halfway down. One side is much lower than the other. It doesn’t look good. Garage won’t go up or down. I leave a message for the company that services our garage door, but I don’t hear back and we need this thing fixed before the morning. So I get on Yelp and I see Robert’s has a super good rating. I call them, he answers and he just happens to be coming through our neighborhood shortly. He’s over in 20 minutes, discovers a busted, rusted out cable and works on it for over an hour. He’s super knowledgeable and really nice. I expected to get charged an arm and a leg for 6:30PM Sunday night service but I’m shocked that I’m essentially getting regular working hour prices. Because Sunday is a regular work day for them. Amazing. Couldn’t be happier.
I have to agree with everyone here. I called at 6am, expecting voice mail, and boy was I surprised when a human voice (friendly, at that!) answered the phone! Jack (Robbie’s brother) was able to come within hours and fix my garage on the spot, within an hour’s time. He was friendly, extremely polite and knowledgable. The price was absolutely fair. I would highly recommend this business to anyone who needs their garage repaired.
I called this morning and spoke to Robbie. He asked me when would be a good time, I said I would not be home between 12-2. He said after 2 would probably work. At 2pm, I received a call stating they would be out in about 30 mins. 30 minutes later, Jose showed up. Jose was quick. He said it would take him 2 minutes to fix it and he was right. That’s exactly the kind of people I like to do business with. Jose even oiled the rest of my rollers and made some recommendations regarding the maintenance of my garage door. Thanks!
These guys deserve the praise they are getting on Yelp. They answered my call on a Friday night, were out to give me an estimate exactly when they said they would. The price seemed right and they got to work on the spot to fix my problem. They definitely get it when it comes to customer service. Especially when it comes to something like a garage door which you never think about unless it’s broken. I was fearful I would have to street park for a long time but I was only out of service for 12 hours. Great company. Great experience.