I called this morning and spoke to Robbie. He asked me when would be a good time, I said I would not be home between 12-2. He said after 2 would probably work. At 2pm, I received a call stating they would be out in about 30 mins. 30 minutes later, Jose showed up. Jose was quick. He said it would take him 2 minutes to fix it and he was right. That’s exactly the kind of people I like to do business with. Jose even oiled the rest of my rollers and made some recommendations regarding the maintenance of my garage door. Thanks!
These guys deserve the praise they are getting on Yelp. They answered my call on a Friday night, were out to give me an estimate exactly when they said they would. The price seemed right and they got to work on the spot to fix my problem. They definitely get it when it comes to customer service. Especially when it comes to something like a garage door which you never think about unless it’s broken. I was fearful I would have to street park for a long time but I was only out of service for 12 hours. Great company. Great experience.
Well let me join the Robbie love fest! My garage door is ancient, but Robbie was fearless. He even quoted multiple options just in case we were being cost conscious. He quoted a wonderful price and was as thorough as he was efficient. He even provided warranty for his service. As another reviewer mentioned, he removes his shoes before he enters your house! Don’t even bother getting another quote, this is your guy!
I did a search on Google for Garage Door Repair and this 5-star place was one of the hits on the first page. I came here and couldn’t believe it… 30 reviews, each one 5 stars? VERY unusual for Yelp. But what an endorsement!
So I called, and I have to agree, they’re 5 stars. I called at 2p.m., friendly owner Robbie answered the phone, came out himself, told me what I needed for the repair (a new opener), had a guy come out in an hour and install it for a fair price. At 5 p.m. my garage door was working perfectly after months of craziness. I should have contacted these people a long time ago.
And seriously, how great is being able to call at 2 p.m. on a Thursday and have the whole thing fixed and over with by 5 p.m. the same day? I really appreciate it, Robbie and crew. Thanks!
My garage door spring broke in half at about 2:30pm this past Saturday, and by 6:30pm, Robert had it fixed and good as new. I’m sure he can’t make it to all calls so quickly, but I was impressed by his work ethic, honesty, and reasonable charges for his work. I would absolutely recommend him to other local Lincoln Park residents in need of an emergency repair.
I’ve dealt with a lot of contractors and various repair firms who didn’t live up to the hype but this guy was different Very fast and very reasonable. My garage door was fixed just two hours after I called. Excellent work and good guys to deal with.
My Liftmaster opener failed. I opened it up hoping I could fix it myself, only to find shredded gears. Without the time or knowledge to work on it, I called Robert around midnight and left a message. He called me first thing in the morning and set up a visit a few hours later with his brother Jack. Jack quickly made the repair and helped me to understand what caused the problem and how to prevent it from happening in the future. I appreciate the helpful advice, reasonable price, and timely service. I will call Robert’s in the future should I have any more trouble with my garage door. Thanks guys!
This Guy is all about customer satisfaction! I am impressed. Give him a call, he is great. Very respectful of my time and upfront with me about the repair costs. Thanks for the recommendation Yelp!
Five Star Service and outstanding customer service. I would totally call this guy again.
Thanks Robert and Crew.
I had a great experience with these guys. They were courteous, responsive, professional, and effective. I will definitely use them again for all garage door repairs.
Robbie was able to come the day I called him. He was prompt, fairly priced and gave great service. I would highly recommend him.