6/12/2009
I just got off the phone with Robbie. He called to apologize and find out what he can do to make things right. It took alot of stones to do that and I respect him for it.
9.9 times out of 10 business don’t give a damn when they F up, but clearly Robbie does. He admitted fault, apologized, and wanted to make things right. Heck, he even offered the door for free but services were rendered, and I didn’t write the review looking for a handout.
So I upped my rating to 4 stars… Maybe the 2 was a little harsh, but I was damn sick of manually opening my garage door with my scrawny arms.
Kudos to Robbie for having the stones to be a good business man. Hopefully I won’t need him in the future, but I will reco him to friends.
Shain C.
Berwyn, IL
