11/14/2008
So I came home from work earlier this week and pulled into the garage no problem. Pushed the button to close the garage and it made horrible noises, wouldn’t go all the way down and wasn’t even straight anymore. We had a garage door guy we used several months back that was referred to us. He took several hours to call back and when I mentioned this, he even got defensive with me. Alas, we were desperate and used him anyways. So this time, we placed a call to that same person but to hedge my bets, I went onto Yelp and found Robert’s Garage Door Professionals and called him as well. Robert was reached immediately and said he was finishing another job and would call when he was on his way. The other person did call back in a more timely manner but I told him his services were no longer needed.
Robert was fantastic. Called as he indicated he would do when he was on his way. Once at our place he identified the issue immediately! He did a temporary fix for the night so I could get my car out in the morning (as well as close the door for the night too!). He didn’t charge for this as we agreed to have him back the next day to change the spring mechanism to something more reliable. He showed up within the time constraint we had to allow my wife to let him in but leave for work on time… He had quoted a price the night before and charged exactly what he said he was going to charge. He did a fabulous job! I was very impressed and felt very comfortable with him. I would gladly recommend him to anyone in need. Top notch!!
Greg K.
Chicago, IL
